Freedom of Information Request

COVID-19 impact on FOI processing

The ACCC has activated its Business Continuity Plan due to COVID-19 and most staff are working remotely. We expect delays with processing FOI requests during this time. All potential FOI applicants are encouraged to seek guidance from the FOI team via prior to submitting an FOI request. We thank you for your patience and co-operation.

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Personal Details
Journalists and media employees are encouraged to contact the ACCC's Media Unit before lodging an FOI request, to explore whether information can be provided outside the FOI process.

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Address for notices
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In the first two instances applicants may be required to provide additional information to verify their identity and/or authority to act on behalf of the other person.

Documents you are seeking

Please provide as much information as possible to assist ACCC officers locate the documents.

Tips for Success

  • Keep your request small (1 or 2 dot points maximum)
  • Give a date range (preferably no longer than 1 month)
  • Be specific – describe what the matter is and the particular issue that you are seeking documents about
  • Specify the category of document you are seeking (e.g. final documents or emails)
  • Be clear about what you don’t want (i.e. hardcopy documents, publicly available material, duplicates, copies of your own correspondence)
  • Exclude third party identifying material if you can, to minimise our need to consult such parties on your request